Frequently Asked Questions
How are your prints packaged?
We ship our posters rolled in a heavy-duty cardboard mailing tube. The ends are capped and sealed water-tight with tape.
Do your posters come framed?
No. Our ‘For Like Ever’ poster has been designed to fit in standard (US) frames. A standard 24x36” frame can be found at many retailers.
How are your products shipped?
Our default shipping is U.S. Postal Service Priority Mail. We charge a flat rate of $10 for posters mailed within the United States.
Do you ship overseas?
Yes. We ship worldwide via U.S. Postal Service Priority Mail. Our rates are $33.00 to Canada and $55.00 to the rest of the world for one mailing tube (which can hold up to three posters).
Do you charge VAT?
No. As a US retailer we do not charge VAT. However your country may impose additional duties, customs fees or taxes upon your order. We have no control over any such fees and can not be held responsible for them in any way. If you choose to refuse delivery you will still be responsible for our product which we will consider a total loss along with any fees imposed by your country.
May I come by your studio to pick up a product in person?
Yes, but by appointment only, please.
What if I order one of your products and then decide I don’t want it?
If your order has not yet shipped we will be happy to cancel it upon your request. However, once shipped, we can not accept the return or exchange of a poster due to their fragile nature.
My poster arrived... I love it, but it is damaged!
Unfortunately this does happen occasionally. We always replace posters that have been damaged in transit.